FAQ
Frequently Asked Questions
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No. Your funds always stay in your own broker account, connected via your MT5 login. We only connect to copy trades onto it - we never have withdrawal access.
Every trade is sized proportionally to your account balance relative to the master account - never a flat lot size. This keeps risk aligned to your own account size automatically.
You can connect an approved partner broker directly from your dashboard after signing up. If your broker requires linking through our official IB, we'll guide you through that step.
Yes. New connected accounts get a free trial period with copy trading fully active and no performance fees, so you can see real results before anything is charged.
Only when a copied trade closes in profit. There is never a fee on a losing trade, and never a monthly or setup fee.
You earn from your team's trading activity across six levels deep, plus Star Club rewards for balanced team-builders. See the Referral Program page for details.
Raise a request from your Wallet or Earnings page, or contact support - our team processes withdrawal requests directly.
Some brokers require your account to be linked under our official Introducing Broker (IB) code for full compliance. If your broker won't allow this, our AI Support Assistant can file an exemption request for admin review.
Your first several messages are free. After that, each message has a small, clearly-shown fee, deducted from your Main Wallet only after you confirm. Support Tickets are always free, with a 24-48 hour response.
Yes, instantly, from your Copy Session page. Your broker account and funds remain fully yours.